digital Archives – Page 2 of 2

Usability – the frustrated user

Today we can say ‘there is an app for everything.’ Android and iOS boast over 3.5 million and 2.2 million apps on their platforms respectively, each of them fulfilling a role, be it social, utilities, entertainment, gaming, productivity, commerce, and much more.

As users continuously feed personal and work-related information into their smartphones, from calendar entries to sign-ins at favourite restaurants, apps are becoming more personalised, learning more about their behaviour.

So what role does usability play in the digital world? The term usability is part of a broader term referred to as ‘user experience’. Usability assesses how easy it is for people to use interfaces. Developers are expected to create apps that people need, but they need to keep in mind that if that app is difficult to manoeuvre, their target audience will stop using it. From users’ perspective, too many apps these days are failing to add enough value, seeing adoption drop off quickly.

At the workplace, employees are expected to learn and use software applications. A lot of these are now available through mobile devices that need to be connected. However, studies conducted in different scenarios such as airport environments and healthcare show that people are struggling to adopt technology.

However, studies conducted in different scenarios such as airport environments and healthcare show that people are struggling to adopt technology.

Most people access apps related to public services on their smartphones and tablets so that they can submit e-forms and conduct work of that sort. Unlike with leisure apps and games, the choice in this field is limited to the apps provided by the public entities themselves. As a result, users or employees of companies become frustrated when apps are not designed effectively.

More usability experts are needed to improve the way apps are designed. Well-designed apps empower people, seeing them become more confident with technology they are unfamiliar with. Better apps contribute to addressing challenges people face when they can’t keep up with the swift advances of the digital world. The use of digital tools that are easy to learn and easy to remember allow users to create, understand, and communicate while continually developing their digital skills. Usability not only boosts digital literacy, it also bridges the gap between tech-savvy users and those we risk leaving behind.

Further reading:
C. Attard, G. Mountain, and D. Maria Romano; ‘Problem solving, confidence and frustration when carrying out familiar tasks on non-familiar mobile devices‘

Author: Dr Conrad Attard

Level up! Upgrading game-based learning

Suggesting a teacher might start the lesson by telling students to launch Pokémon-Go on their tablets might sound crazy, but this could be the new way to engage a generation of technophiles. Dr Vanessa Camilleri writes about the potential impact of gaming in the classroom.

Bioshock Call of Duty digital Early School Leaving education Game-based Learning games GBL4ESL malta meaningful play serious games university of malta video game world of warcraft

Transform everything

Digital technology opens up new possibilities for the visual arts. It allows artists to go beyond the traditional constraints of art. Sculpture is a centuries-old tradition reliant on the relationship between the artefact, and its material and space around it. In the past, sculpture was confined to being a physical act; it produced three-dimensional tangible objects that had little to do with the digital world.

But this is just one side, if you would forgive the pun, to sculpture. Sculpture can be viewed as a mental process. It is the act of remediating things, or rather reassigning meaning to objects. Marcel Duchamp’s infamous sculpture ‘Fountain’ (1917) is perhaps a perfect example of this. Meaning is a social and cultural construct created through interactions by people with the objects and their environment. Since meaning is fabricated by society, then it stands to reason how the same objects have held multiple interpretations through time.

Matthew Galea (supervised by Dr Vince Briffa) explored these social and cultural constructs to create novel artworks. To do so, he employed skills from different disciplines including drawing, painting, sculpture, music, and the other performing arts. But instead of expressing them individually he fused them into one art form. The various art forms could be experienced collectively, for example, as a musical instrument, or a painting, or even through movement.

The multidisciplinary approach also allowed Galea to investigate chemistry and physics as ways of generating content and engaging with the artefact. Galea produced an art installation that made use of the night sky, which itself has held multiple interpretations by humankind throughout time. The artwork transformed movement into audio and visual content.

Thanks to his research, Galea helped show how hyperdisciplinary artefacts that fuse various art forms are possible through digital technology. Computers can transform data into an image, audio, or text. Software can transform anything. Digital technology can enhance artworks’ interactivity with the audience, making visitors part of the artwork.

To see the project’s outcome visit the website.

This research was performed as part of a Master of Fine Art in Digital Art which Matthew Galea completed at the Faculty of Media and Knowledge Sciences (MaKS), University of Malta. It is partially funded by Master it! scheme. This scholarship is part-financed by the European Union—European Social Fund (ESF) under Operational Programme II—Cohesion Policy 2007–2013, ‘Empowering People for More Jobs and a Better Quality of Life’.